Privacy Policy

At Tiling City, we are committed to protecting the privacy and security of our clients' and B2B partners' personal information. This Privacy Policy outlines how we collect, use, and safeguard your details when you interact with our website and B2B portal.

1. Information We Collect

We collect information that you voluntarily provide to us when requesting a quote, applying for subcontractor status, or contacting us through our online portals. This may include your name, email address, phone number, physical address, business details, and specific project preferences.

2. How We Use Your Information

We use collected details to:

• Fulfill requests for estimates, consultations, and services.
• Coordinate scheduling and logistics for custom installations.
• Manage partnerships with design firms, general contractors, and subcontractors.
• Improve the performance and responsiveness of our B2B directory portal.

3. Data Storage & Protection

We implement industry-standard administrative, technical, and physical security measures designed to protect your data against unauthorized access, loss, or alteration. We do not sell or lease your personal or company data to third-party marketing brokers.

4. Cookies & Tracking

Our website uses session identifiers and lightweight cookies to improve user experience, such as preserving dismissed state selectors (e.g., dismissing the mobile CTA banner) during your active browser session.

5. Contact Our Privacy Lead

If you have any questions, feedback, or requests regarding the processing of your personal information, please email us directly at info@tilingcity.com.